Rozwiązany: WoW, skradzione konto?

[cahir112]

mam super zagwozdke - w WoWa nie gram od 2 miesiecy. A przed sekunda odebralem maila tej tresci:

Greetings,

We have reset your account's password as there is evidence that it has been accessed by an external party:

Account Name: WOW1

Type of Violation: Suspected Compromised Account

Details of Incident: Account Security Compromised

Consequences for Account: The account's password has been reset.

Depending on the situation you will receive 1 or 2 password reset mails (from noreply@battle.net and/or noreply@blizzard.com). The last received automatically generated password will be the correct one.

Please note that investigation into lost or missing items, characters or currency has not yet been performed and will be completed as soon as possible. Please allow several days for this to occur. You will be notified of the conclusion of investigation along with the results.

We have reason to believe that your account has been compromised using a Key Logger or Trojan virus which can be used to obtain the account name and password of World of Warcraft accounts used on that computer.

Please follow this checklist on how to secure your account:

http://eu.battle.net/security/checklist.html

Make sure that you change your email account and World of Warcraft passwords AFTER you have found the infection and removed it. Doing so before cleaning your system will mean your new password may have been sent to the malicious third party once more.

Consider obtaining an Authenticator and attaching it to this account:

Blizzard Physical Authenticator: http://eu.blizzard.com/store/details.xml?id=221003617

Battle.Net Authenticator for Ipod/I-touch: https://eu.battle.net/account/support/mobil...th-download.xml

Mobile Authenticator for phones: http://mobile.blizzard.com/

Remember that unless you actually locate and remove the source of this infection it is still there and will result in you being continually keylogged. Once removed, update your operating system and web browser with the latest security patches.

These details are not limited to World of Warcraft; keyloggers routinely steal online banking information where possible and any other personal details they can find. If steps are not taken to remove any possible programs from your computer, it is highly probable that your account will become compromised once more.

Once you have taken these steps please change the password you are using for your World of Warcraft account and your registered email address, as it is highly likely that if your computer was infected with a password stealing virus or Trojan, that this password has also been stolen.

Please be aware that if you are awaiting an in-game item reimbursement from the Game Master team then you should refrain from initiating any of our paid account services, such as Paid Character Transfer or Paid Faction Change. Doing so could result in an irretrievable loss of items or gold for the affected characters.

If you wish to review our current Rules and Policies, they can be found at:

http://www.wow-europe.com/en/policy/

If you have any further enquiries regarding your account status, please use the webform at the following address:

http://eu.blizzard.com/support/webform.xml?lan=en

Please do not reply to this email as you will receive an automated response.

Regards,

English Game Master Team

Blizzard Europe

Więc tak: mam ustawionego antywirusa, skanowalem komputer tydzien temu i nie wykryl zadnych trojanow i innego badziewia. W afekcie sprawdzam armory i patrze na swojego Death Knighta, ktorego pozostawilem na 74 poziomie. Tymczasem w tym momencie jest on na poziomie 75!! o0 Wniosek jest taki, ze ktos gral nim, zwinal mi haslo do konta.

Najlepsze dopiero nastapi. Zmienilem zgodnie z poleceniem haslo i ze ogromnym zdziwieniem zauwazylem takie cos:

http://img186.imageshack.us/img186/9307/wowbw.jpg

ocb? Nie ustawialem zadnego Authenticatora na koncie, wiec musial to zrobic zlodziej... tylko jak sie tego teraz pozbyc? nie moge sie zalogowac na konto, a do gry tez sie nie zaloguje, bo nie mam klienta aktualnie... i poza tym nie oplacalem abonamentu (zlodziej chyba tak)

Mozecie mi jakos pomoc, wspierajac rada? Pierwszy raz sie spotykam z czyms tak perfidnym

[Lord Nargogh]

Problem rozwiązany, więc temat zamykam.

W razie potrzeby otwarcia tematu, proszę o kontakt przez PW.