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regularny bluescreen

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Mam regularne problemy z bluescreenami. Wyskakują one w momencie otwieranie niektórych plików word, pdf, czasem nawet po wyświetleniu ikonki pliku w folderze (!). Co mogę zrobić?

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.
  Locale ID:    1045

Additional information about the problem:
  BCCode:    19
  BCP1:    00000020
  BCP2:    FF4B4270
  BCP3:    FF4B4458
  BCP4:    4A3D0002
  OS Version:    6_1_7601
  Service Pack:    1_0

Files that help describe the problem:

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Edited by pszemaq

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Proszę o pomoc, dziś komputer wyłączył się przy próbie konwertowania 11 stron worda na na pdf i prawie straciłem wypracowanie na studia...

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